Give Every Department Its Own Number—Without Extra Lines
Streamline your business communications and enhance professionalism with Direct Inward Dialing (DID) from AMPM Security. DID allows you to assign unique virtual phone numbers to different departments, teams, or employees—all routed through a centralized phone system. No physical lines, no complexity—just smarter, faster, and more organized voice communication.
Perfect for offices, startups, customer support centers, healthcare providers, and more, DID ensures your callers get directly to the right person, every time.
What Is DID?
Direct Inward Dialing (DID) is a telecom feature that lets organizations allocate individual numbers for different users or teams—while using a single PBX or VoIP system.
This means customers or vendors can call directly without going through a receptionist or IVR, improving caller experience and saving time.
Key Benefits
Dedicated Numbers Without Extra Lines
Assign direct numbers to sales, support, HR, or individual team members—without needing a separate phone line for each.
- One phone system, multiple direct numbers
- Ideal for remote teams and hybrid offices
Faster & More Professional Communication
Skip hold times and manual transfers.
- Direct call routing for better customer satisfaction
- Personalized interactions with faster response times
Cloud-Based Flexibility
Enjoy the freedom of cloud calling—anytime, anywhere.
- Use DID numbers on desktop phones, mobile apps, or laptops
- Fully compatible with cloud PBX and VoIP systems
Call Tracking & Analytics
Monitor and optimize your communication performance.
- Know which departments receive the most calls
- Track agent performance and missed calls
- Integrate with CRM or support tools
Cost-Effective & Scalable
Add or remove numbers as your business evolves.
- No hardware installation or telecom dependency
- Manage everything from a single online dashboard
Ideal For:
- Corporate Offices – Assign extensions to departments and executives
- Customer Support Teams – Offer direct lines for support, escalation, or VIP clients
- Healthcare Facilities – Allow patients to directly reach doctors or departments
- Real Estate & Agencies – Give clients personalized contact numbers
- Educational Institutions – Assign numbers to different offices, campuses, or admins
Why Choose AMPM for DID Services?
- Rapid setup with zero hardware requirements
- Integration with VoIP, Cloud PRI, and IP Intercom systems
- Fully managed with 24/7 support
- Supports local, toll-free, and international numbers
- Flexible pricing plans for startups to enterprises
Ready to Simplify Your Business Calling?
Connect your team the smart way with AMPM’s Direct Inward Dialing Solutions. Let your customers reach the right person—without the wait. Contact us now for a customized demo or quote.
Email: info@ampmsecurity.in
Call: +91 8141506060 / +91 9173828571
Visit Us: 101, Abhijeet IV, B/s Pantaloon, Mithakhali Six Roads, Ahmedabad
